Service and Retention Consultant
This position has been filled - Job#: 453384849
Central Sports Sales Company
West Region
Sports Services
Posted/Updated: 09/23/19
West Region
Sports Services
Posted/Updated: 09/23/19
Job Summary
Essential Duties & Responsibilities:
- Service all existing season ticket members.
- Meet or exceed weekly, monthly, and yearly sales goals while exceeding client expectations in value and service.
- Facilitate season ticket member upgrades and additional seat requests.
- Grow sales significantly each week by attracting new business leads.
- Maintain computerized records of all prospects and season ticket members within ticketing database.
- Work home games and season ticket member events, performing various ticket sales and service duties throughout the game.
- Set and execute out of office and arena tour appointments to grow relationships and revenue within the current fan base.
- Contact area businesses and individuals via phone and networking events to sell season tickets, corporate, partial plans, and group ticket plans.
- Make 80 outbound calls daily.
- Contribute and assist in building out a world class program.
- Additional responsibilities as assigned by Supervisor.
Qualifications & Requirements:
- Bachelor’s degree in Sport Management or related field
- Minimum 1 year professional or collegiate sports sales experience
- Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented
- Previous customer service or retail sales experience; display a genuine desire to help people
- Excellent communication, presentation and listening skills
- Professional image and demeanor
- Ability to work well with others and comfortable taking initiative
- Ticketing software experience is a plus
How to Apply for Position:
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