Ticket Sales & Service Internship
Sports Facility
Northeast Region
Sports Internship
Posted/Updated: 09/23/19
Northeast Region
Sports Internship
Posted/Updated: 09/23/19
Job Summary
Duties & Responsibilities:
- Assist in the processing, printing and distribution of season, group and single match tickets.
- Process ticket exchanges.
- Service and interact with customers on a regular basis to help resolve ticketing questions and concerns.
- Support seasonal ticket seller staff.
- Utilize automated ticketing system, Ticket.com ProVenue, to process ticket requests.
- Provide customer service support on match days at box office ticket windows.
- Assist with administrative tasks for the department (i.e. – data entry, updating spreadsheets, filing, faxing, general office work).
- Help match day preparation of box office.
- Assist with front desk operations and the team store on a rotational basis.
- Other duties and responsibilities as deemed necessary by the Club.
Desired Qualifications:
- Experience processing and handling of cash and/or other payment methods.
- Prior experience in customer service/retail environment.
- Excellent verbal and written communication skills.
- Strong attention to detail and the ability to learn quickly in a fast-paced environment.
- Computer proficient in Microsoft Office (Word, Excel, Outlook) and internet applications.
- Computerized ticketing experience, specifically Tickets.com preferred.
Requirements:
- Enrolled in an undergraduate or graduate program and eligible for college credit.
- Ability to work nights, weekends and holidays on an as-needed basis as well as for all match days during internship.
How to Apply for Position:
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