Retail Manager

Job Summary

• Responsible for overseeing all duties from buying, to sales, to operations, to inventory management, to loss prevention.


• Will focus on the execution of our retail business plan, monitoring retail and merchandising performance and aligning retail team members through regular weekly meetings and daily coaching.


• Develop and execute a profitable customer-focused merchandise and retail strategy while enhancing the customer experience.


• Purchase merchandise by making proper selections, and negotiating most favorable costs and other terms of purchase in order to be more than competitively priced.


• Monitor product sales, inventory turns, markdowns and all other costs to maximize sales and profitability of the team.


• Maintain positive business partnerships with vendors, and continuously search for new sources of supply.


• Direct merchandise presentation, space allotment and point of purchase information for all retail operations.


• Maintain qualified retail staff by recruiting, selecting, orienting, and training staff; and maintain staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and evaluating job results. 


• Keep abreast of latest retail, merchandising and licensing innovations and concepts to maximize performance.


• Develop processes and reports for all merchandise and retail functions – i.e. open to buy, inventory turns, loss prevention, purchasing and distribution.


• Work cross-functionally with all organizational teams to achieve financial goals.


• Make recommendations on the purchases of new systems and major capital expenditures for retail operations.


• Prepare department budget and operate under budgetary guidelines.


• Assist with promotional events and merchandise.


• Effectively schedule and direct the workload of the retail staff, including: work schedules, posting the schedules weekly for the staff and assure staff performs tasks at an acceptable level.


• Work with league-licensed vendors and team partners to ensure all elements of partnerships are being met.

• Minimum of 3 years in retail management and inventory management experience.


• Minimum of 1 year in sports retail management preferred. 


• Professional experience in a high-volume retail operation.


• Demonstrated knowledge of practices and principles of retail sales/management and accounting.


• Proficient in Microsoft Office and Adobe Suite.


• Excellent interpersonal, verbal and written communication skills; ability to communicate effectively at all levels both internally and externally.


• Able to work flexible hours, including nights, weekends and holidays.

• Required to work long hours standing.


• Required to work in various weather conditions including cold, rain, heat, etc.


• Use of computer, sitting, standing, reaching with arms and hands, climbing, balancing, stooping, bending, lifting of items up to 35lbs, pushing, pulling, kneeling, and/or crouching.