Director of Stadium Operations

  Baseball Club
  West Region
  Administration/Management
  Posted/Updated: 05/14/20

Job Summary

Job Summary:
  • The Director of Operations will oversee the stadium operations, ballpark cleanliness, security, and parking operations ensuring that the stadium is always show ready, organized, and fully operational for all events year round. 
  • We are looking for someone who is focused on the guest experience, has a functioning knowledge of how stadiums operate, and can help navigate future projects such as ballpark improvements and energy efficiencies.
 
Supervisory Responsibilities:

  • Participates in the hiring and training of departmental staff.

  • Organizes and oversees the work and scheduling of staff in each department.

  • Manage and oversee the annual budgets for the following departments: Stadium Operations and Parking.

  • Conducts performance evaluations that are timely and constructive.  

  • Handles discipline and termination of employees as needed and in accordance with company policy. 

 
Duties/Responsibilities:

  • Plan, direct, coordinate, and review the work plan for facility maintenance, and operations; meet with staff and resolve problems; assign work activities, projects and programs; monitor work flow; review and evaluate methods and procedures.

  • Collaborate with outside contractors (including cleaning) and vendors.

  • Understand, establish, and manage budgets of each of the above departments

  • Determine, plan, and oversee appropriate capital expenditure projects needed to continually enhance the stadium.

  • Work closely with local governing officials, local law enforcement, and Fire/Medical to ensure a safe environment for guests and employees.

  • Act as liaison to public utility, environmental, and energy agencies as the “Company Representative.”

  • Direct all operations and cleaning staff to constantly maintain stadium cleanliness.

  • Works closely with human resources regarding safety measures and helps educate staff.

  • Ensure compliance with League and industry standard and practices.

  • Direct, train and develop Stadium Operations and Parking staff to deliver world class service in all aspects of the operation that exceeds expectations of our guests, clients and partners.

  • Manage and control labor and utility costs.

  • Reviews, analyzes, and evaluates business procedures.

  • Implements policies and procedures that will improve day-to-day operations.   

  • Projects a positive image of the organization to employees, customers, industry, and community. 

  • Performs other related duties as assigned.
 


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