Mobile Ticket Team Member

  Sports & Entertainment
  Southeast Region
  Sports Services
  Posted/Updated: 06/11/20

Job Summary

 
 
Position Summary
 
This position will support the Ticket Operations department throughout the duration of NFL Team home games, concerts, and other stadium events by providing customer support for fans with mobile ticketing issues.  

 
Primary Responsibilities 
 
  • Assist in the daily operation of the Ticket Operations department by aiding fans with downloading the Panthers Mobile App or Ticketmaster App and accessing their digital tickets
  • Perform daily customer service functions
  • Develop an understanding for customer accounts, ticket distribution and the Panthers Mobile App
  • Other duties as assigned
 
Minimum Qualifications
 
  • Must be able to handle confidential, privileged, and/or sensitive information with carefully and with sensitivity
  • Must be detail-oriented and must be able to multi-task while managing time successfully


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