Mobile Ticket Team Member
This position has been filled - Job#: 453392618
Sports & Entertainment
Southeast Region
Sports Services
Posted/Updated: 06/11/20
Southeast Region
Sports Services
Posted/Updated: 06/11/20
Job Summary
Position Summary
This position will support the Ticket Operations department throughout the duration of NFL Team home games, concerts, and other stadium events by providing customer support for fans with mobile ticketing issues.
Primary Responsibilities
- Assist in the daily operation of the Ticket Operations department by aiding fans with downloading the Panthers Mobile App or Ticketmaster App and accessing their digital tickets
- Perform daily customer service functions
- Develop an understanding for customer accounts, ticket distribution and the Panthers Mobile App
- Other duties as assigned
Minimum Qualifications
- Must be able to handle confidential, privileged, and/or sensitive information with carefully and with sensitivity
- Must be detail-oriented and must be able to multi-task while managing time successfully
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