Director of Sales

Job Summary

• Manage and file League Report numbers directly to ECHL league office


• Lead the team’s ticket sales efforts, including generating new FSE and group accounts


• Teach sales staff proper selling techniques and tactics


• Continually train staff to get better by observing their activities (i.e. roleplays, real calls, appointments, and emails), pointing out areas for improvement, and helping them become valuable contributors to the team


• Coach staff with weekly one-on-one meetings to get a better understanding of how they are progressing and provide feedback on issues they are facing


• Hold reps accountable for meeting daily sales activity (calls, appointments, emails, etc.) 


• Instruct staff on how to prospect new business opportunities for themselves 


• Work with President to determine staff and departmental short and long-term sales goals, then strive to exceed those goals


• Manage ticket operations


• Develop ticket sales strategy including pricing, POS, timelines and marketing

• College degree


• Excellent customer service, communication and interpersonal skills


• At least 2 years experience managing a staff of 5+


• Ability to work flexible hours (including nights and weekends)


• Organized and CRM proficient