Area Manager - Experienced Event Operator

Job Summary

• Enforce company policies, make recommendations on improvements to existing policies, standards, and procedures to safeguard the company.


• Provide leadership of market operations including vulnerability mitigation, incident response, and risk assessments.


• Ensure all day to day operations are operating within the procedures set forth by the company. 


• Main contact to client/employee inquiries, concerns, and/or complaints. Prevent future issues by examining all past situations and maintaining a proactive thought process.


• Recommend operational strategies to Regional Director that improves execution and provide additional value to customers in a cost-effective manner. 


• Effectively communicates goals and objectives to the local management team and maintains accurate and up to date records necessary for processing of internal and external reports.  


• Overall responsibility for creation of staffing estimates – tracking estimated cost vs. actual cost; review of contracts for compliance; supervision of company labor and subcontractors; ensuring accurate payroll, invoices and timely collections


• Proactively communicates with and seeks feedback from all customers.  


• Proactively communicates with and seeks feedback from all staff. Seeks to continuously improve performance and efficiencies. 


• Supervises and coaches colleagues in a manner that maintains morale, skills proficiency and productivity. 


• Maintain the proper image and generate positive public relations by resolving issues, concerns, and complaints pertaining to service in your market.


• Assist with the development, implementation and management of facilities best practices for security and fan conduct.


• Make immediate decisions and communicate with security staff in emergency situations.

• Perform other duties and responsibilities as requested or required