Manager, Inside Sales
Soccer Club
West Region
Sales
Posted/Updated: 10/29/21
West Region
Sales
Posted/Updated: 10/29/21
Job Summary
The Inside Sales Manager will lead the team of part-time Inside Sales Representatives (Associates) by recruiting, hiring, training and developing the staff to prepare them for full-time opportunities within our sales department and throughout the company/industry.
Essential Duties:
- Conduct one-on-one meetings with Inside Sales Representative to discuss goal progress and focus
- Conduct meetings with upper management to report on key performance metrics; suggest improvements and efficiencies for operations and the quality of customer experience
- Work closely with Sales Department heads to plan, prioritize, and delegate work tasks according to top priorities to meet and exceed department sales goals
- Develop, implement and maintain comprehensive processes and procedures to enhance training and development programs for each part-time inside sales representative
- Maintain client base and build new leads through outbound sales efforts; work with CRM administrator to score, schedule, and track leads for Inside Sales team
- Work with Human Resources on strategies to maintain high staffing levels, through regular interviewing, hiring, onboarding, and training processes
Required Qualifications:
- BA/BS Degree (4-year)
- 4-6 years Related work experience
- Proven leadership skills and experience leading and mentoring teams
- Strong verbal and written communication skills
- Proficiency in all standard Microsoft software
- Excellent problem-solving skills
- High level of organizational skills, ability to multi-task and to redirect focus
- Must be able to work independently and handle multiple projects with little supervision
- Strong work ethic, results oriented; ability to go above and beyond what is necessary to achieve success
- Bilingual English and Spanish a plus
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