Premium Hospitality Specialist

This position has been filled - Job#: 453413625

  Professional Basketball Team, OH
  Central Region
  Sports Services
  Posted/Updated: 11/14/22

Job Summary

 

 

A Premium Hospitality Specialist is responsible for driving sales and retention efforts for a premium hospitality club. This role will have many key relationships, both internal and external, that will have a lasting impact on the overall experience. Delivering superior customer service and aggressive sales strategies will be of the highest priority for this team member.

Responsibilities:

Manage a large portion of premium seating accounts and act as a consultant to these clients, as well as accounts in other premium areas.

Provide input to assist with the development and execution of service and retention strategies of the premium hospitality club that they are assigned.

Connect with all guests of the club on a nightly basis, to grow relationships for future retention, as well as to identify additional sales and revenue opportunities.

Make recommendations on all logistics of the premium hospitality club they’re assigned, including ingress/egress/space set up, etc.

Customize clients’ overall experience as a Foundation Member by providing ideas on benefits, gifting and events.

 



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