General Manager

  Virginia Beach Sports Center
  Virginia Beach, VA
  Administration/Management
  Posted/Updated: 02/23/24

Job Summary

GENERAL MANAGER - Virginia Beach Sports Center

Sports Facilities Management, LLC

LOCATION: Virginia Beach, VA

DEPARTMENT: OPERATIONS

REPORTS TO: VP OF VENUE MANAGEMENT

STATUS: FULL-TIME (EXEMPT)

ABOUT THE COMPANY:

Virginia Beach Sports Center is a premier sport, recreation and entertainment destination focused on improving the health and economic vitality of Virginia Beach, VA. You will join a championship level team focused on fun, fulfillment and service built to enrich the community as well as your career and personal growth.

Virginia Beach Sports Center is a member of The Sports Facilities Companies (SFC) and is the nation's leading resource for managing and developing sports, recreation, wellness, and events facilities. We provide a highly collaborative and supportive culture that raises our team members to new levels of career growth. Together, we will carve a path in a hyper-growing industry where you will enjoy the journey and learn from the industry's best while having some fun.

SFC was awarded national recognition as a Top Workplace and is considered a workplace of choice. Our mission-focused company is highly entrepreneurial, team-oriented with a culture centered on collaboration, accountability, excellence, and service. We are growing rapidly and looking for high performers at every level to grow with us.

POSITION SUMMARY:

The General Manager is responsible for the financial and operating performance of the facility. The objectives for this position include:

  • Optimizing overall profitability
  • Creating a positive relationship with client and stakeholders
  • Creating a culture of accountability which supports the organizational values
  • Meeting or exceeding annual growth objectives
  • Facilitating interdepartmental collaboration
  • Employee retention and staff development
  • Development of employee and operating policies
  • Implementation of major business initiatives
  • Implementation of solutions and systems that support the seven areas above
  • Manage overall Food and Beverage operations
  • Manage overall event operations

PRIMARY RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

  • Analyze operations to evaluate the performance of the company and its staff in order to meet objectives, and to determine areas of potential cost reduction, program improvement, or policy change
  • Appoint department heads or managers and assign or delegate responsibilities to them
  • Confer with ownership, Sports Facilities Management advisors & support team, and staff members to discuss issues, coordinate activities, and resolve problems
  • Coordinate the development and implementation of budgetary control systems, record keeping systems, and other administrative control processes
  • Direct and coordinate an organization's financial and budget activities in order to fund operations, maximize investments, and increase efficiency
  • Direct human resources activities, including the approval of human resource plans and activities, the selection of directors and other high-level staff, and establishment and organization of major departments
  • Direct, plan and implement policies, objectives, and activities of organizations or businesses in order to ensure continuing operations, maximize returns on investments, and increase productivity
  • Implement corrective action plans to solve organizational or departmental problems
  • Prepare and present reports concerning activities, expenses, budgets, government statutes and rulings, and other items affecting businesses or program services
  • Represent the organization and promote its objectives at official functions, or delegate representatives to do so
  • Serve as liaisons between organizations, shareholders, and outside organizations
  • Administer programs for selection of any site location, potential construction needs, and provision of equipment and supplies
  • Direct and coordinate activities of businesses or departments concerned with production, pricing, sales, and/or distribution of products
  • Negotiate or approve contracts and agreements with suppliers, distributors, federal and state agencies, and other organizational entities
  • Prepare budgets for approval, including those for funding and implementation of programs
  • Review reports submitted by staff members in order to recommend approval or to suggest changes
  • Schedule and monitor continued training seminar for staff on various operational, safety, and legal responsibilities
  • Any additional duties assigned by the VP of Venue Management

MINIMUM QUALIFICATIONS:

  • Prior responsibility in daily P&L management and budget oversight responsibility of $1MM or greater
  • Proven experience in organizing, booking, and operating sports tournament and events; including but not limited to basketball tournaments, volleyball tournaments, cheerleading events, wrestling meets, and similar activities
  • Operational knowledge of F&B, entertainment, and sport clubs as well as parties, corporate events, and team building preferred
  • Experience working with convention & visitor bureaus, regional sports commissions, and/or regional event management booking in a regional sports and/or convention center
  • A minimum of 7 years of management experience
  • Operational knowledge of risk management, kitchen, entertainment, and sports clubs, as well as parties, corporate events, teambuilding, and leadership development
  • Sports programming and sports event operations expertise required
  • Bachelor's degree in business management, sports management, marketing, hospitality, food and beverage, related field, or equivalent experience

TRAVEL REQUIREMENTS:

  • Minimal travel

WORKING CONDITIONS AND PHYSICAL DEMANDS:

  • Will be required to sit for extended periods of time operating a computer
  • Office and facility have intermittent noise
  • Must be able to lift 50 pounds waist high


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