Event Operations - Guest Services Representative

Football Team
Central Region
Marketing/Events/Promotions
Posted/Updated: 06/22/20

Job Summary

Ideal candidates will be energetic, engaging, passionate, personable, proactive, and welcoming. As a member of the NFL Team Event Staff, you create valuable and exciting experiences for everyone at the Stadium.

All positions will be responsible for:

Resolving guest concerns and special requests within the framework provided via the handbook and training, while upholding the Fan Code of Conduct

Performing additional responsibilities as needed and as directed by supervisory personnel

Guest Service Representatives: deliver a best-in-class experience by checking tickets, greeting and locating seats, and answering questions about Arrowhead Stadium.

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