Community Relations Manager

Job Summary

Key responsibilities:

• Manage and serve as the organization’s primary contact for community partners
• Develop a comprehensive profile of each partner, including goals, capabilities and history 
• Streamline communications and planning with community partners
• Collaborate with other departments across the organization to identify opportunities for key partnerships to grow and continuously improve the partners’ experience and impact
• Work with cross-functional teams to help build and lead community program implementation
• Track programs and develop and implement a process to measure engagement and impact associated with each partnership

Additional responsibilities:

• Support various NBA Team community outreach initiatives
• Support player relationship management
• Support NBA Team Charities fundraising events
• Support CR game day activations
• Support CR department administrative activities
• Represent organization at events
• Manage 1-2 full time staff

Qualifications:

• Bachelor’s degree
• 3-5 years of prior full-time work experience in non-profit, business, entertainment and/or sports sectors
• Ability to develop positive relationships internally and operate in a manner that reflects the collaborative-based culture
• Strong organizational skills, creativity and a proven work ethic
• Positive relationship building skills and ability to thrive within a rapidly changing environment
• Experience developing and implementing community-focused initiatives
• Experience developing and implementing processes to track and measure program impact
• Ability to communicate articulately and confidently both verbally and in writing with individuals at every level of the organization
• Ability to anticipate obstacles and build solutions in a timely manner
• Strong attention to detail with the ability to manage multiple tasks simultaneously
• Ability to lead meetings and prioritize
• Great teammate with positive energy
• Strong and engaging written and verbal communication style with ability to present ideas clearly and concisely
• Working knowledge of the Chicago non-profit community a plus
• Previous management experience of full-time staff preferred
• Must be able to work non-traditional hours, including nights and weekends