Guest Service Intern

  NHL Franchise/Enterprise Center
  Central Region
  Sports Internship
  Posted/Updated: 07/11/19

Job Summary

  • Primary responsibility of this position is to assist in event and administrative duties within the Guest Services Department.
  • This is an unpaid internship, preferably for college credit.
Essential Duties and Responsibilities
  • Responsible for providing event and administrative assistance.
  • Assists the Guest Services with pre-event activities and preparing event information.
  • Prepares event signage and event equipment set up.
  • Provides guests with general building information.
  • Shadows managers during events to learn firsthand event knowledge.
  • Assist with the Guest Services Lost and Found program.
  • Assist with creating Guest Services department mailings and correspondence.
  • Responsible for maintaining department filing system, copying and research.
  • Must be able to multitask in a fast-paced environment.
  • Responsible for completing special projects as assigned.
  • Performs other duties as assigned by Guest Services Management.
  • Currently enrolled college level student.
  • Desire to gain experience in professional sports, venue management, facilities and event coordination.
  • Excellent written, verbal, and interpersonal skills required.
  • Effective and efficient organizational skills and ability to multi-task.
  • Ability to work independently and as part of a team.
  • General office skills (Microsoft Word, Power Point, Excel, filing, copying).
  • Availability to work daytime, evening, weekend and holiday hours .
  • Minimum of 15 hours per week including office days and events.

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