Guest Service Intern

Job Summary

• Primary responsibility of this position is to assist in event and administrative duties within the Guest Services Department.
• This is an unpaid internship, preferably for college credit.

• Responsible for providing event and administrative assistance.
• Assists the Guest Services with pre-event activities and preparing event information.
• Prepares event signage and event equipment set up.
• Provides guests with general building information.
• Shadows managers during events to learn firsthand event knowledge.
• Assist with the Guest Services Lost and Found program.
• Assist with creating Guest Services department mailings and correspondence.
• Responsible for maintaining department filing system, copying and research.
• Must be able to multitask in a fast-paced environment.
• Responsible for completing special projects as assigned.
• Performs other duties as assigned by Guest Services Management.

• Currently enrolled college level student.
• Desire to gain experience in professional sports, venue management, facilities and event coordination.
• Excellent written, verbal, and interpersonal skills required.
• Effective and efficient organizational skills and ability to multi-task.
• Ability to work independently and as part of a team.
• General office skills (Microsoft Word, Power Point, Excel, filing, copying).
• Availability to work daytime, evening, weekend and holiday hours .
• Minimum of 15 hours per week including office days and events.