Customer Service Associate

Job Summary

• Customer Service to including answering phone, assisting customers with purchases of golf balls, play-time questions on miniature golf/ putting range and handling/balancing all cash transactions.


• Assist with the Golf pro-shop daily balance sheets, receipt paper, and other materials to run sales for the daily operation of the golf center; confirm that DASH is up and running properly with management.

• Inspect the clubs that customer will be renting and keep organized and report any breakage.


• Update membership profile information in Sports IT/DASH. 


• Remain current on facility programs and events in order to correctly respond to the public.  


• Reacts to problems and provides basic solutions based on prescribed guidelines or procedures


• Ensure that all customers are receiving the best possible customer service and always have a pleasant consumer experience.


• Must be available to work evenings and weekends including Sunday when needed. 
  
   

• 1 – 3 years of customer service experience.


• Working knowledge of Microsoft Office, including Word, Excel, PowerPoint and Outlook.


• Superior written and verbal communications skills.  
  Strong interpersonal skills; works well in a team environment.