Retail Assistant Store Manager

  Sports Facility
  Central Region
  Posted/Updated: 08/22/19

Job Summary

Essential Duties and Responsibilities

  • Oversee day-to-day operations of the store.
  • Ensure the Total Customer Experience.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Strong product knowledge.
  • Communicates with Program Team to ensure availability of merchandise; maintain accurate inventory.
  • Execute all company visual merchandising directives.
  • Maintain appropriate level of store staff; hire, train, and evaluate personnel; promote or fire personnel.
  • Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
  • Inform store employees on updated proper store operations and procedures.
  • Schedule and assign employee hours.
  • Monitor payroll and expenses daily to ensure budget is met.
  • Assist Program Team in reviewing merchandising activities; determining additional needed sale promotions.
  • Support and adhere to all company policies, procedures, and guidelines.
  • Direct all store operations on additional days, including game days and special events.
  • Other duties may be assigned.

Education and/or Experience

  • Three-Five years industry experience preferred.
  • Associates or four year college degree in retail, business, management or related field, is preferred.

Job Knowledge, Skills and Abilities

  • Will have a thorough knowledge of products.
  • Must have knowledge of personnel scheduling and store operations.
  • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits.
  • This position requires that the person be highly organized, self-motivated individual who can work independently.
  • Knowledge of principles and methods for showing, promoting and selling products or services.
  • Must have strong leadership skills, with excellent oral and written communication skills.
  • Must be able to manage multiple tasks and priorities and easily adapt to changing situations.
  • Must have ability to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Ability to motivate, develop and direct personnel.


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