Director Ticket Operations

  Soccer Club
  Central Region
  Administration/Management
  Posted/Updated: 10/27/21

Job Summary

 
This position will report directly to the Controller and be responsible for the strategic planning, execution and management of all ticket operations in direct collaboration with Business Intelligence, Finance and Stadium Operations for all events at the stadium.


 
Qualifications

  •  Bachelor’s Degree from an accredited college or university with major course work in business management, sports management, business administration or other related field.

  •  Minimum of 3+ years of increasingly responsible experience in ticket operations and box office supervision in a stadium, arena, and/or large-scale event management.

  •  Working knowledge of SeatGeek ticketing platform and understanding of terminology used in box office/sales settings preferred.

  •  Strong skillset in Excel for reporting based needs. 

  •  Strong attention to detail, excellent interpersonal skills, and effective oral and written communication skills.

  •  Ability to multi-task daily, be organized and lead with the desire to succeed.

  •  Flexibility to work unique hours, including nights, weekends and holidays.

  •  Exceptional customer service and ability to engage in productive communications with clients and staff members. 

  •  Ability to proactively plan and trouble shoot issues at a fast pace.

  •  Ability to work under pressure to meet strict deadlines and priorities. 

  •  Ability to work independently and as a part of a high functioning team. 

  •  Must be fully vaccinated for COVID-19 and provide verification of vaccination prior to start date. 


 




 


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