Operations Manager

  Minor League Baseball
  Northeast Region
  Posted/Updated: 11/03/21

Job Summary

This position will work collaboratively with the Assistant General Manager, Director of Grounds, and Event & Operations Managers in creating a safe, clean, and functional facility that follows the Standards of Excellence and Standard Operating Procedures of the company set forth by the President and Assistant General Manager.
Characteristic Duties and Responsibilities:
  • Train cleaning services team on basic job functions and actively oversee their performance with a hands on coaching approach to ensure that the ballpark is held to our specific standards.

  • Actively manage inventory and ordering of equipment and supplies which relate to the basic job functions of the cleaning services team.

  • Actively participates in the planning and executing of all post event cleanings including 66 scheduled baseball games and a variety of special events.

  • Schedule cleaning services team for post event hours and manage staff hours to stay within operating budget

  • Actively seeks and evaluate new methods to improve performance of Cleaning Services Team and overall cleanliness and functionality of the ballpark

  •  Interacts effectively and diplomatically with all stakeholders including staff, management, clients, and general public to maintain a customer friendly environment.

  •  Maintain excellent service while operating / exceeding under the budgetary guidelines for equipment, supplies, and labor set forth by the team President and AGM.

  • Oversees and provides direction for the collection of competitive product and pricing information.  Recommends pricing strategies based on the competitor’s analysis.

  • Assist in ballpark preparation and opening for season through various tasks in coordination with the rest of the operations department

  • Assist with various stadium maintenance projects as needed

  • Perform other related duties as required.


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