Assistant General Manager

  Sports Facility
  Northeast Region
  Administration/Management
  Posted/Updated: 11/05/21

Job Summary

 

 

 
This is a key position for the effective and profitable operation of the business.  The employee must maintain excellent attendance and be available to work a variable event-driven schedule, which includes evenings and weekends.  Open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management and independent decision-making skills are required.
 
 
Responsibilities

  • Assists in the overall effective management of the catering & café operations.
  • Assist in the management of catered events from set-up to tear down, including handling all communication with hourly staff, culinary staff & guests.

  • Ensure legal, efficient, professional, and profitable operation of the venue.
  • Inspects the operation on a regular basis to ensure that the established quality standards are maintained.

  • Prepares required reports accurately and submits them on time, follows up with department heads to ensure that their reporting is completed within the same guidelines.

  • Develops an effective management team.

  • Gives the managers clear direction, and provides the necessary assistance for them to provide them to perform their work.
  • Reviews and assists in the development of menus and marketing plans with the appropriate department heads.

 

Qualifications

  • BA or BS with business-related major; accounting minor or credits preferred.

  • Minimum 5 years management experience in food-related or concessions industry.

  • Nationally recognized, advanced food service sanitation training course certification.

  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.

  • Ability to make sound business/operations decisions quickly and under pressure.

  • Ability to speak, read, and write in English.

  • Solid working knowledge of computer applications: Microsoft office, POS systems, timekeeping systems.

  • Ability to work well in a team-oriented, fast-paced, event-driven environment.

  • Possess a thorough working knowledge of all existing concessions and premium services locations: geographical location, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.

  • Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.

  • Valid Alcohol Service Permit if required by state and/or county of venue.

 

 
 


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