Manager of Membership Services

This position has been filled - Job#: 453412300

Professional Soccer Club, TX
Central Region
Administration/Management
Posted/Updated: 07/20/22

Job Summary

The Manager of Membership Services will be focused on providing a world-class membership experience for the company and Dash Season Ticket Members. This position will play a critical role in the planning and execution of the Dynamo/Dash 365 Membership Platforms with the aim of increasing member satisfaction, connection, and overall gameday experience.

Duties & responsibilities:

Day-to-day leadership of Membership Service team focused on servicing Houston Dynamo and Dash Season Ticket Members

Work with leadership to execute the Re-Enrollment timeline including the coordination of all written and digital communication,

Manage season ticket member events calendar and all communication regarding upcoming events

Recruit, hire, and train the Houston Dynamo FC and Dash Membership Account Managers

Teach, model, and reinforce sales & service process to staff on a consistent basis

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