Director of Customer Service - Legends (Indianapolis · IN)

Job Summary

The Customer Service Director role partners with key stakeholders on a variety of initiatives to ensure all customer service activities support the strategic objectives of the overall organization. responsible for multiple customer service locations, including international locations, as well as investigating and resolving routine and complex customer service challenges.

Qualifications:

The ideal candidate will possess a Bachelor’s degree.

7+ years customer service leadership and training experience or a combination.

5+ years supervisory experience.

2+ years’ experience managing multiple customer service locations.

International customer service experience a plus.