Director, Membership Service

  NHL Franchise
  West Region
  Posted/Updated: 01/26/23

Job Summary


The Director, Membership Service, is a critical part of our vision to pioneer the future of sports and entertainment. The ideal candidate will have an appreciation for developing new and impactful experiences for our members. They will have a vision of how we evolve with the changing ticketing landscape.



  • Minimum of 5 years of relevant experience, preferably with 2 years of leadership experience in the sports or live event industry .
  • Bachelor’s Degree or comparable industry experience required.
  • Must possess excellent leadership skills with proven track record of people development and service success.
  • Exemplify and teach excellence in both sales skills/process and customer relationship building practices.
  • Exhibit good judgment and decision-making skills, as well as ability to manage your own time and implement your own schedule .

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