Director, Membership Service

 

The Director, Membership Service, is a critical part of our vision to pioneer the future of sports and entertainment. The ideal candidate will have an appreciation for developing new and impactful experiences for our members. They will have a vision of how we meet the needs of long-time customers and new audiences alike.

Qualifications:

Minimum of 5 years of relevant experience, preferably with 2 years of leadership experience in the sports or live event industry.

Bachelor’s Degree or comparable industry experience required.

Must possess excellent leadership skills with proven track record of people development and service success.

Exemplify and teach excellence in both sales skills/process and customer relationship building practices.

Advanced level of understanding of Ticketmaster’s Archtics preferred.