Business Solutions Analyst

  Ice Hockey Team
  Northeast Region
  Sports Services
  Posted/Updated: 10/28/21

Job Summary



 
In this position, you'll provide the solution to how our stakeholders will access and act upon data. The ideal candidate for this position will have CRM application, ESP, and BI reporting and data visualization experience with attention to detail, an analytic mindset, and strong communication skills.

 
Responsibilities

  • Lead our MDM and ETL processes utilizing knowledge of relational databases, data modeling, SQL, and integration development

  • Consult with departments supporting their BI needs ranging from data visualizations in Tableau to data collection via mobile/web forms and

  • Guide projects from documentation of requirements through design, user testing, and delivery 

  • Manage our customer data warehouse, data marts, and their ETL processes; oversee the implementation of new data sources, manage structural changes, identify efficiencies 

  • Implement and educate stakeholders on data governance policies and best practices 

  • Develop ad hoc analysis/data mining tasks and reporting as needed 
  • Support digital marketing efforts to deliver highly targeted, personalized, multi-channel contact strategies, ensuring design and functionality of our marketing automation and data integrations



Qualifications

  • Bachelor’s degree or higher in Computer Science, Management Information Systems, or related technical field

  • 2+ years working experience in a highly technical data-focused role developing and maintaining data pipelines, data warehouses, data marts, and BI implementations

  • Demonstrated understanding of ETL processes and relational databases in both normalized and de-normalized models 

  • Ability to write complex SQL queries in support of ETL processes or BI reporting 

  • Experience with a BI reporting and data visualization tool; e.g. Tableau 

  • Experience with an ESP; e.g. Salesforce Marketing Cloud 

  • Experience with a CRM application; Salesforce preferred 

  • Data integration development leveraging RESTful services preferred 

 


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