Premium Service Coordinator

Job Summary

This position is responsible for servicing the needs of existing Premium Members with exceptional customer service via phone, email, in-person interactions, and web chats, and maintaining constant contact with accounts. 

Minimum Requirements:

• Bachelor’s Degree in Business, Sports Management, Marketing or other related field preferred. Relevant experience may be substituted as appropriate. 
• Experience in professional sales and service experience in sports & entertainment preferred.
• Demonstrated ability to establish solid business relationships.
• Strong knowledge of service principles.
• Proficient in the Microsoft Office Suite, including Outlook, Word, Excel, PowerPoint and Calendar.
• Ability to work independently and within a team environment.
• Ability to work flexible hours including evenings, weekends, and holidays.