Guest Service Representative

  Event management, GA
  Southeast Region
  Sports Services
  Posted/Updated: 11/08/22

Job Summary

 

 

Guest Service Representatives assist our clients in getting to and from their event destination. This position will mostly handle incoming calls in a professional, efficient, and friendly manner. Key characteristics for success include strong organizational, telephone etiquette, and customer service skills. The individual must also possess the ability to manage multiple tasks and projects at the same time.

Qualifications:

Bachelor's Degree in Sports Management, Business or a related field strongly preferred.

Knowledge of Event Operations and Travel & Hospitality.

Must be empathic to customers' needs is part of the Endeavor network.

Experience in a customer service position (minimum of 2+ years) preferably in sports and/or travel and hospitality industry.

Strong organizational, telephone etiquette, and customer service skills.



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