Member Services Representative

This position has been filled - Job#: 453414372

Job Summary

The Member Services Representative is an integral part of the overall Rams Member Services Department. This role will focus on using CRM tools, member data, and touchpoint campaigns to increase their members' engagement, loyalty, satisfaction, and retention rates. The ideal candidate is a hardworking, team-oriented individual with strong writing and relationship skills.

Qualifications:

Four-year college degree or graduate degree.

Prior sports sales/service industry or equivalent experience is preferred.

Proven ability to meet deadlines and quotas.

A dynamic, outgoing, self-motivated individual with outstanding communication and natural customer service instincts.

Must have high level of interpersonal skills to handle sensitive confidential situations and information.