Member Services Representative

This position has been filled - Job#: 453414406

  NFL Franchise, CA
  West Region
  Sports Services
  Posted/Updated: 11/23/22

Job Summary


The ideal candidate is a hardworking, team-oriented individual with strong writing and relationship skills. The Member Services Representative will be directly responsible for an assigned group of Rams season ticket members. This role will focus on using CRM tools, member data, and touchpoint campaigns to increase their members' engagement, loyalty, satisfaction, and retention rates.


Four-year college degree or graduate degree.

Prior sports sales/service industry or equivalent experience is preferred.

Proven ability to meet deadlines and quotas.

Experience using Archtics ticketing system and Microsoft/Salesforce CRM.

A dynamic, outgoing, self-motivated individual with outstanding communication and natural customer service instincts.


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