Group Ticket Coordinator
MLB Franchise
Central Region
Sports Services
Posted/Updated: 04/11/22
Central Region
Sports Services
Posted/Updated: 04/11/22
Job Summary
The Group Tickets Coordinator is responsible for overseeing the sale, fulfillment, and distribution of our group ticket products. This individual is a thoughtful leader challenging the normal business processes and creating unique solutions for an advancing industry. This individual works closely in conjunction with our sales department, focusing particularly on group sales initiatives.
ESSENTIAL FUNCTIONS:
- Coordinate group sales through internal fulfillment, ticket usage reporting, and various other tasks
- Oversee all group ticket initiatives while also furthering the education of front office constituents, seasonal sellers, and ticket office assistants.
- Work directly with the ticket sales team for items related to group ticket fulfillment and account management.
- Assist with the creation and implementation of events and buyer types within the ProVenue Ticketing System
- Available to work 55-60 baseball games each year in the Ticket Office
- Available to work MLB Team Events in the ticket office
- All other duties as assigned
PREFERRED QUALIFICATIONS:
- Experience in ticketing related services
- Experience in developing plans and strategies
- Excellent written and verbal communication skills
- Excellent customer service skills
- Ability to work long hours including but not limited nights, weekends and holidays
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