TV Account Manager

Job Summary

TV Account Manager

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Role Rundown

Job ID 585250BR
Job Location New York, New York, United States; Bristol, Connecticut, United States
CategorySales
Job Summary:
The TV Ad Operations team is responsible for providing post-sale support to ESPN's TV Ad Sales Team, Advertising Agencies, and other internal departments that touch TV Sales. Our role is to provide exceptional client service to those we support to drive and maintain revenue for the organization.
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The TV Account Manager position will be responsible to lead and manage television Ad Sales accounts from booking to trafficking. This position will support the sales team to provide account maintenance and client service on from both the buying and trafficking side of the agency.

Responsibilities:

Leads the post sales process and deal maintenance for a specific list of assigned advertisers requiring higher level of maintenance, support, and management. This includes booking inventory, communicating with agencies, implementing agency requests/changes for their advertising schedules and implementing traffic instructions for each account.
Assigned to list of specific accounts/Account Executives and will be the point person stewarding deals post sale which includes ensuring orders are coordinated and managed for on-air execution according to deadlines, deal points and traffic instructions.
Point of contact for troubleshooting on all day to day issues related to assigned account list. Responsibilities will include and not limited to: oversight of all booking, & trafficking for assigned account list; leading relationships with Account Executive; driving process efficiencies to ensure top customer service.
Manually execute all commercial unit changes and accommodate traffic revisions including, but not limited to: adding, deleting, moving and allocating units to specific brands, splitting and combining units, flight date changes, and executing any day-of-air changes.
Prioritize, fulfill, or delegate as applicable all agency, or internal, requests to ensure scheduled commercial spots air correctly while maintaining contracted scheduled dollars.
Maintain the Quarterly Variance report to ensure all money is booked and reported dollars are correct.
Operates within the context of highly defined, routine ad sales processes and procedures
Recommendations are subject to close review and scrutiny within established corporate policy, defined advertising coordination processes and ESPN's Ad Visor and NCS systems
Participate in clearing discrepancies, assist with troubleshooting production issues/problems
Participate in clearing invoice discrepancies, assist with troubleshooting issues/problems with the goal to achieve a 60 day DSO for all advertisers.
Send post summaries and details to clients after each quarter is complete which displays the delivery of deal by advertiser (MSAs).
Maintain and develop strong working relationships with buying agencies, creative agencies, traffic agencies and internal departments supporting Customer Marketing and Sales

Basic Qualifications:

Minimum of 1 years of related ad sales support or commercial operations/trafficking experience
May have experience in advertising/media industry, corporate finance or business consulting.
Has intermediate knowledge of ESPN's sales and selling processes.
Has solid sales administration subject matter expertise and basic competence in sales program administration and implementation
Has a very good understanding of the sales positioning and tactics for assigned clients
Can operate within the context of highly defined, routine processes and procedures adhering to organizational deadlines.
Proven leadership & problem solving skills
Has knowledge of ESPN's multimedia properties.
Enjoys working as part of a team
Has experience and enjoys both working independently and collaboratively with a team.Interested in working in a fast paced, team environment

Required Education

BA/BS or equivalent work experience

Additional Information:

**Relocation assistance is not provided for this role**

About ESPN:

Working at ESPN is unlike anything else. That's because we're always finding new ways to interact with fans . however and wherever they connect with sports. Every day we're doing things that no one has done, all in a dynamic culture where we defy odds and continuously outdo ourselves. When you have the latest technology, game-changing ideas and world-class talent on your team, every day is extraordinary.

About The Walt Disney Company:

The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise with the following business segments: media networks, parks and resorts, studio entertainment, consumer products and interactive media. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney's stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.

This position is with ESPN Sales & Marketing, Inc., which is part of a business segment we call .

ESPN Sales & Marketing, Inc. is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.

Apply Now for this job: TV Account Manager