Event Services Greeter - Part-Time/Event

Job Summary

PositionOverview of the Job:

Primary responsibility is to greet guests coming off the elevator or escalator and assist with their inquiries.

Previous guest services experience a plus, excellent communication skills, and the ability to easily maneuver throughout the Arena.

Strong customer service skills preferred.

Responsibilities include:

• Serve as an Event Services Greeter on the interior landing locations of the Arena while providing friendly and courteous assistance.
• Assist guests with inquiries, direct guests to their seating section, providing accurate facility information (nearest ATM, Guest Services location, store locations, F&B options, interactive experiences taking place during the event,Arena upcoming events).
• Greet all guests upon entry/exit with a warm welcome/thank you for coming, see you soon/next game and providing date and opponent name.
• Maintains professional use of radio etiquette for internal communication during games and Arena events.
• Provides a professional image at all times through appearance and dress.