Tour and Travel Sales Specialist

This position has been filled - Job#: 453373476

Job Summary

Role Summary

Manage existing and develop new hospitality business for all products from both the domestic and international tourism market.

Create and maintain client pipelines through CRM in order to develop relationships targeted towards new business development and revenue growth of existing tour & travel clients.

Contribute to the servicing of inbound calls including customer inquiries and inbound ticket orders.

Ensure timely collection of payments, monitor held inventory, and maintain detailed records on purchase history and sales production.

Foster positive working relationships and results within department, company, and client base by living our company values of respect, teamwork, creativity, excellence and a passion to serve.

This role will contribute to a cross departmental focus that will include better understanding of the domestic and international tourism audience; creating the right customer experiences; identifying key target audiences in international markets; facilitating marketing and sales programs to increase revenue and market share for  properties; executing both pre-arrival and post-arrival strategies; working with intermediaries such as tour operators and travel agencies; and identifying best practices and new opportunities.