Director of Sales

This position has been filled - Job#: 453380144

Job Summary

• Responsible for the oversight and direction of ticket packages, yearly suite leases, and advertising sales and execution and service of all team accounts.  

• Manage assigned group of employees by assisting with interviewing, hiring, and training while planning, assigning, and directing work.
• Appraising performance
• Rewarding and disciplining employees.
• Addressing complaints and resolving problems.
• Ensure staffing requirements are met and proper work assignments are maintained.
• Manage the day-to-day operations of assigned departments.
• Set team and individual sales goals, monitor daily, weekly and monthly results.
• Research, develop and manage a list of potential new partners.
• Build and foster relationships with past, current and potential new clients.
• Network and build relationships in Omaha and the surrounding region.
• Make sales calls to area organizations and follow up as necessary.
• Create and develop comprehensive proposals and presentations to meet clients’ objectives.
• Proactively create opportunities for new business with existing customers.
• Develop annual budgets for all outbound sales revenue areas.
• Responsible for the short and long-term sales objectives and action plans, sales goals and oversees the effectiveness of those plans toward meeting the overall goals.
• Assist in the development and implementation of season ticket sales plans designed to meet annual goals.
• Develop policies and procedures for the ticket and group sales executives.
• Set appointments, show seats, and give facility tours with the intent to close business.
• Represent the organization at in-house facility events and off-site community events promoting ticket sales and the organization.
• Maintain records of all customers and prospects by utilizing CRM tool.
• Coordinate with other departments to organize and implement large theme nights.
• Work diligently to build and strengthen relationships with corporate partners, the media, the fans and the community.
• Enhance and generate revenue through ticket package and group sales.
• Responsible for servicing and customer retention, directing the implementation of sponsorships and contract fulfillment, and providing excellent customer service and care to all customers and prospects.
• Work with the front office team to achieve the objectives of the advertising sales, marketing, tickets and community relations departments.
• Execute group contracts and deliver tickets to group customers.

• Oversee the Corporate Sales department.
• Manage sites and related areas.
• Assist with client and fan entertainment as needed.
• Assist with promotional execution as needed.
• Assist other departments when necessary

• Bachelor’s degree in Sports Marketing, Marketing or related field preferred.
• At least two years prior sales and/or ticket office experience preferred.
• At least two years of sports sales experience preferred.
• At least two years of prior management and leadership experience preferred.
• At least two years of negotiating contracts.
• At least two years of managing budgets.
• Prior experience with ticketing software preferred.
• Excellent customer service skills.
• Ability to solve problems quickly.
• Attention to detail.
• Ability to prioritize and manage multiple projects.
• Good working knowledge of computer and database programs .
• Valid driver’s license and ability to drive for organizational business.
• Ability and willingness to work varied and long hours including nights, weekends, and holidays.