Patient Care Coordinator

This position has been filled - Job#: 453382221

Job Summary

• Responsible for scheduling patient procedures, performing insurance verification, creating/maintaining medical records and compiling/forwarding billing information to the corporate office. 
• Assists with answering telephones and handling facility issues as needed. 
• Reports to the Director

Job Duties

• Answering and directing telephone calls to appropriate staff in a professional, courteous and timely manner.
• Sorting and distributing incoming faxes, mail, and/or interoffice mail to appropriate staff.
• Coordinating inventory/ordering of office supplies and distribute to staff accordingly upon delivery.
• Reporting and coordinating necessary maintenance of office equipment.
• Scheduling patients for physician ordered procedures.
• Completing appropriate correspondence with patients/physicians concerning cancellations/”no-shows.”
• Contacting and scheduling patients for ordered procedures if cancellations create appointment openings.
• Greet and check in patients during office visits.
• Retrieving and filing patient medical records as needed.
• Forwarding medical record documentation to various locations and services as requested and authorized.
• Communicating with various insurance companies to obtain patient insurance information.

Qualifications

• Must have high school diploma and 1-2 years of related experience.
• Detail-oriented, organized and have the ability to effectively communicate with individuals and groups, including all levels of staff.
• Familiarity with medical terminology and demonstrate proficiency in typing and the use of Microsoft Office Applications.
• Professional and courteous demeanor.
• Strong multi-tasking ability.