Premium Services Representative

This position has been filled - Job#: 453386799

Job Summary

• Communicate with premium seating clients through direct contact, phone, email, etc. 


• Coordinate ticket orders for premium clients


• Distribute parking passes and tickets for premium clients


• Create premium sales contracts


• Regularly update and maintain premium client accounts


• Assist in retaining current clients through exceptional customer service


• Act as point of contact for premium clients 


• Perform other duties and responsibilities as assigned

• College degree, preferably in marketing or business


• Minimum 1 year of experience


• Excellent customer relationship and service skills


• Strong written and oral communication skills


• Ability to multitask and prioritize 


• Ability to handle a high volume of phone calls


• Understanding of Ticketmaster’s Archtics system


• Understanding of Sales Force


• Proficient in Microsoft Office 


• Ability to work flexible hours, through a part time schedule including in the evenings and on weekends