Director of Ticket and Group Sales

Job Description:

The Tennessee Smokies, AA Affiliate of the Chicago Cubs, are in search for a Director of Ticket and Group Sales. This position will report directly to the General Manager. A full job description is listed below. • Hire and oversee the entire group sales staff including full time and seasonal positions along with the box office staff. • Take ownership of the overall planning, development, implementation and administration of the department. • Actively pursue new business. • Assist in the short term and long-term planning of the department. • Manage and be held accountable for the expense and revenue budgets set forth by the executive team. • Establish challenging and attainable goals for each sales rep. • Be held accountable for your personal sales goal and department sales goals. • Lead initial and continuous training for full time and seasonal staff, lead sales meetings for the department and update weekly sales reports. • Develop creative ticket packages, group opportunities, and incentives for our fans. • Hire and schedule all gameday staff related to the box office, ticket takers and group area tenants. • Run daily and weekly finance reports related to the sales department. • Oversee commission/payroll reports and code accounts payable invoices and purchases for the sales department. • Reconcile the monthly income and expenses with the finance department monthly. • Other duties as assigned.

experience Required:

Minimum of a college degree, sales management experience preferred. Excellent oral and written communication skills. Strong attention to detail with a successful history of working with finances. Must possess an eagerness to lead with an exceptional work ethic. Self-driven with a positive attitude and able to handle multiple tasks at once. Extremely organized with a strong attention to detail. Experience with TicketReturn, SCORE, and knowledge on additional ticketing systems preferred.