Day/Event Receptionist

  Sports Arena
  Central America
  Marketing/Events/Promotions
  Posted/Updated: 09/23/21

Job Summary

The Day/Event Receptionist will be a primary point of contact before, during, and after events responding to guests' questions and comments over the phone.


Essential Functions

  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
  • Answering the arena's main telephone line
  • Providing accurate venue and event-related information to callers
  • Greeting persons entering venue and directing them to correct destination
  • Effectively and calmly interacting with angry or emotional guests/employees
  • Directing calls, taking, and relaying messages
  • Ability to multi-task on a frequent and on-going basis as needed
  • Use excellent customer service skills and positive attitude when interacting with guests, vendors, & employees
  • Performing a variety of duties, without the loss of efficiency or composure

 



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