Suite Concierge

  Sports Facility
  Central Region
  Sports Services
  Posted/Updated: 10/28/21

Job Summary


 The primary responsibility of this position is to welcome guests to the suite level and provide them with a great experience while at the facility.

Duties and Responsibilities

  • Welcome guests and support a stress-free experience.

  • Demonstrate outstanding customer service to all guests.

  • Maintain professional attitude and appearance always.

  • Practice teamwork and positive communication with all building staff.

  • Enforce building and suite level rules.

  • Respond to and assist with emergencies.

  • Deal with guest problems and complaints up to the level where intervention by a full-time staff member is required.

  • Perform other duties as assigned by management.

Required Qualifications

  • High school diploma or equivalent. 

  • Previous customer service experience

  • Pleasant, positive, and flexible personality

  • Must be able to communicate clearly, have a friendly disposition, and smile.




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