Events/Client Services Intern

This position has been filled - Job#: 453398452

  Valero Texas Open - PGA TOUR
  Central Region
  Sports Internship
  Posted/Updated: 09/01/20

Job Summary



Valero Texas Open Overview:
The Valero Texas Open (VTO) is one of 46 events that make up the world’s leading professional golf circuit, the PGA TOUR. The VTO is the 3rd oldest event on the PGA TOUR, dating back to 1922.  Raising money for charity is a central focus of the PGA TOUR and the Valero Texas Open shares in that mission.  The VTO has raised over $171 million for charity and is one of top three on the PGA TOUR in annual charity donations - with $14 million donated in 2020.  
Each year the VTO attracts 144 of the top PGA TOUR professionals, tens of thousands of spectators each day, millions of television viewers and a list of blue-chip sponsors to TPC San Antonio and the JW Marriott San Antonio Hill Country Resort & Spa in an effort to raise significant funds for charities throughout the South Texas community and beyond.
We are currently seeking motivated, qualified candidates for the 2021 Valero Texas Open.   
Job Responsibilities:
Assist and support the Director of Client Services with tasks including, but not limited to:

  • Manage the fulfillment of sponsor ticket packages using Ticketmaster’s Archtics software and Account Manger platform

  • Provide support and instruction to clients requiring assistance with their electronic tickets

  • Create access badges for tournament staff/vendors/etc. 

  • Assist ticketing vendor with on course set-up prior to tournament

  • Support admissions and hospitality committees with ticket scanning equipment/troubleshooting 

  • Act as POC for annual Women’s Day event

  •  Track incoming merchandise orders and samples

  • Oversee inventory and fulfillment for online merchandise sales

  • Pro-Am events: 

    • Assist in ensuring all elements of F&B, AV and décor are in place prior to the start of each event 

    • Supervise event and be available to assist event POC and hotel staff with questions 

  • PGA TOUR Player Relations: 

    • Identify and plan activities in and around San Antonio for PGA TOUR players/wives/families 

    • Work with PGA TOUR Childcare team to ensure their needs are met prior to and during tournament week 

    • Oversee registration and implementation of planned activities during tournament week 

  • Assist with all other tournament events as needed

    Job Requirements:

The ideal candidate must…

  • be self-motivated and thrive under pressure in a fast paced work environment while exercising organizational, analytical and time management skills;

  • have strong interpersonal skills that complement a proactive, solution driven, team-oriented work ethic;

  • have a strong ability to foster relationships with a wide variety of individuals from entry level to C-level executives;

  • have excellent verbal and written communication skills ;

  • Valid driver’s license and have reliable transportation to commute to main offices, TPC San Antonio temporary offices and to offsite locations;

  • be comfortable making phone calls, setting appointments and establishing/developing relationships;

  • be proficient with Microsoft Office suite (Excel, Outlook, Word and PowerPoint), internet software, various social media platforms;

  • be able to lift a minimum of 50 lbs.;

  • be able to work evenings, weekends and holidays as required throughout the period of employment, but especially in the four weeks prior to and the week of the Valero Texas Open;

  • have a desire to work in sports/event management; completed degree or working toward a degree in a related field (Sports Management, PGA Management, Business Management, Hospitality & Leisure Management, etc.) is a plus;

  • Knowledge of golf and golf events is not a requirement but a plus.


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