Box Office Manager| Mullins Center (UMass-Amherst)

  Sports Organization, MA
  Northeast Region
  Posted/Updated: 11/14/22

Job Summary



The Box Office Manager is responsible for the selection, training, motivation, and evaluation of all Box Office personnel. He or she is also responsible for all aspects of customer service related to internal and external customers. Utilizing ticketing software, he or she will create ticketing for events and financial reports.


Bachelors Degree from an accredited college or university with major coursework in business management, sports management, business administration.

Minimum of 3 years of increasingly responsible box office/ticketing experience, preferable with a sports facility, convention center, performing arts facility.

Knowledge of operational characteristics, services and activities of stadium, arena, public assembly facility or convention center sales programs.

Demonstrated proficiency in Microsoft Office applications and word processing, spreadsheets, database, presentation, graphic design, PowerPoint and Internet software.

Make basic arithmetic calculations (addition, subtraction, multiplication, and division) either manually or through the use of a calculator.

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