Account Executive, Group Sales

  Hockey Organization
  West Region
  Posted/Updated: 10/27/21

Job Summary

The Account Executive will be responsible for generating revenue via season tickets, partial plans and group outings while providing exceptional customer service to renew accounts year over year. 

 Essential Duties and Responsibilities: 

  • Generate revenue via the sale and renewal of season tickets, partial plans and group packages.

  • Meet established benchmarks for outreach via a variety of tactics like outbound phone calls, emails, text messages and face to face meetings.

  • Work to grow existing group and theme night events.

  • Create, develop, plan and execute new group theme nights each season.

  • Possess a thorough understanding of ticketing products and internal processes.
  • Participate and collaborate as a team member through meetings and informal support to other team members and SSE staff, to maximize customer service, retention efforts, and sales performance.

  • Perform Game/Event requirements as assigned.
  • Identify sales opportunities by conducting networking and outreach to current client base.

  • Perform other tasks and projects as required.


  • Bachelor’s degree from a four-year college or university or comparable experience. 

  • Sales or customer service experience preferred.

  • Self-starter with a passion for sales and customer service.
  • Excellent interpersonal skills with ability to maintain collaborative working relationships.

  • Proficient in Microsoft Office applications, including, Outlook, Word and Excel. Experience with Archtics ticketing system a plus.

  • Night and weekend work required, including working events.

  • Ability to communicate with individuals and groups, in person, via video conferencing and phone; work with computers for extended periods of time



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