Ticket Operations Manager

This position has been filled - Job#: 453413630

Job Summary

The Manager of Ticket Operations is responsible for overseeing all aspects of ticket operations for events held at Rocket Mortgage Fieldhouse. This includes inventory management, creating and developing event reports, managing website content, and overseeing staff, including full-time, part-time, and game-day staff.

Qualifications:

Bachelors Degree preferred, not required.

Previous box office experience with a professional entertainment venue is preferred.

Must be a ticketing system expert and be able to provide guidance on upgrades, conversions, and daily event management.

Demonstrate strong attention to detail and be proactive in anticipating problems and providing ticketing and customer service solutions.

Be cooperative, courteous, and patient in dealings with team members, guests, and others.