Director, Guest Experience

This position has been filled - Job#: 453411767

  Football Team, MN
  Central Region
  Administration/Management
  Posted/Updated: 07/18/22

Job Summary



The Director of Guest Experience will help build a program that fosters the ultimate fan experience for all football guests. Factors that contribute to the success of this role are: providing unmatched customer service, coordinating with football stadium partners, and problem-solving and exceeding expectations.
 
QUALIFICATION REQUIREMENTS: 

4-6 years of Guest Relations experience in large scale sports, entertainment or hospitality environment is preferred

Bachelor’s degree in hospitality, marketing, sport management, business administration or related field preferred. 

Superior customer service ethic with high concern for co-worker and guest satisfaction.

Demonstrated ability to seek proactive solutions to problems and situations before and/or after they arise with little or no supervision.

Excellent communication skills including written, verbal and in-person training skills

 

 



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